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FAQ
The Ins And Outs of Our Cleaning Services
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How do I set up an online account Danny's Helping Hands for home cleaning services?Setting up an online account with Danny's Helping Hands is simple and quick! Follow these steps to get started with our top-notch home cleaning services: 1. Visit our website at www.dannyshelpinghands.com. 2. Click on the "Sign Up" button located at the top right corner of the homepage. 3. Fill in the required information, including your name, email address, and desired password. 4. Once the form is completed, click "Create Account." 5. Check your email for a confirmation message from Danny's Helping Hands. Click the link in the email to verify your account. 6. After verification, log in using your email and password. 7. Once logged in, you can easily schedule a cleaning service, customize your preferences, and manage your bookings. That's it! Your Danny's Helping Hands account is now set up, and you're ready to enjoy a sparkling clean home. If you encounter any issues or have questions, our friendly customer support team is always here to help!
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Do you bring your own cleaning supplies, products, and equipment?We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.
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What is included in standard cleaning?Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc.
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How much will it cost?We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
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Can I trust my cleaning professional?Our professionals are interviewed in person and must pass a detailed nationwide background check.
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What happens if something goes wrong during my cleaning?If something goes wrong we’ll make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
Billing & Pricing
Accepted Payment Methods
We accept a variety of payment methods to ensure a smooth and convenient experience for our customers. You can pay using major credit/debit cards, PayPal, Zelle, Apple Pay and check. If you have any questions regarding payment methods, feel free to reach out to our support team for assistance. Thank you for choosing us!
Cancellation Policy
For cancellations, please notify us at least 24 hours in advance to avoid any cancellation fees.
Satisfaction Guarantee
We are committed to ensuring your satisfaction with our cleaning services. If you're not completely satisfied, let us know within 24 hours and we'll re-clean the specific areas free of charge.
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